Terms of service

1. Agreement to Terms

By accessing and purchasing from the SoleilLoom website ("the Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and SoleilLoom. If you do not agree with any part of these terms, you must not use our Site or services.

2. User Conduct and Orders

You agree to use the Site only for lawful purposes. When placing an order, you warrant that all information you provide is accurate, current, and complete. SoleilLoom reserves the right to refuse or cancel any order at our discretion, including for reasons such as product availability, errors in product or pricing information, or suspected fraud.

3. Products and Availability

All products, including Sweaters & Pullovers, Cardigans, T-Shirts & Tees, Tanks & Camis, and Knit Dresses & Skirts, are subject to availability. We strive to display colors and designs as accurately as possible, but we cannot guarantee your screen's display is perfectly accurate. Prices are subject to change without notice.

4. Limitation of Liability

To the fullest extent permitted by applicable law, SoleilLoom, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the Site or any products, including damages for lost profits, data, or goodwill. Our total liability for any claim arising from your use of the Site or products shall not exceed the amount you paid for the product(s) giving rise to the claim.

5. Intellectual Property Protection

All content on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of SoleilLoom or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any such content without our express written permission.

6. Refund and Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unworn, unwashed items with original tags attached within 30 days of delivery for a full refund to the original payment method. Sale items are final sale and not eligible for return. Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item). Refunds will be processed within 10 business days of our receipt of the returned items. For any questions regarding returns, please contact us at [email protected].

7. Modifications to Terms

SoleilLoom reserves the right, at our sole discretion, to modify or replace these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.